Support Resources
Welcome to our Support hub! Here you can find helpful articles, guides, and tips to troubleshoot common issues, learn features, and discover best practices for a smooth experience. If you can’t find what you need, reach out to our support team at (312) 638-9029 or support@certasun.com. Our team is here to help!
Choosing the Right Vendor to Remove and Reinstall your Solar System in the Chicago Area
Some tips about who your should hire to do a solar remove and reinstall in the Chicago area.
How to Reconnect your Monitoring System to Wi-Fi
If your solar monitoring has gone offline, this guide will help you identify your system and reconnect it to Wi-Fi so it can start reporting again.
Reconnecting SunPower PVS6 Monitoring to Wi-Fi
Our step-by-step guide to reconnecting a SunPower PVS6 monitoring system to Wi-Fi, focusing on Certasun-installed examples.
Reconnecting SunPower PVS6 Monitoring to Wi-Fi (Video)
A short video showing how to reconnect your PVS6 solar monitoring system to Wi-Fi.
Reconnecting SunPower PVS5 Monitoring to Wi-Fi
Our step-by-step guide to reconnecting SunPower PVS5 monitoring to Wi-Fi, focusing on Certasun-installed examples.
Reconnecting SunPower PVS5 Monitoring to Wi-Fi (Video)
A short video showing how to reconnect your PVS5 solar monitoring system to Wi-Fi.
Reconnecting Enphase Monitoring to Wi-Fi
Our step-by-step guide to reconnecting an Enphase monitoring system to Wi-Fi, focusing on Certasun-installed examples.
Protecting your Solar System with SolarGuard
Understand the risks of animal damage and how SolarGuard can help prevent uncovered repair costs.
Buying a Home with an Installed Solar System
Discover how to get connected after buying a Certasun-installed solar home and what to expect next.
Selling a Home with a Leased Solar System
See what steps are required when a solar lease is involved and how Certasun supports the transfer process.
Selling a Home with a Purchased Solar System
See how ownership, monitoring access, and warranties are transferred when your home is sold.
Winter Solar: What You Need to Know
Learn how solar panels perform in cold weather and when snow-related alerts are nothing to worry about.
Request Solar Repair Service
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